Book Appointments Online

Appointment System

Emergencies

Appointment Times at Penistone Surgery

Book Appointments Online

You are now able to book an appointment with the doctor online, using the surgery EMIS medical system.

Click on the Emis Access button below to access your account:

In order to use this service you must have previously obtained the necessary access codes. Please click here for more information.

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Appointment System

The surgery operates an appointment only system. Appointments to see the doctor or practice nurse team can be made by telephoning 762424, or asking at the reception desk. We are also able to offer Internet booking, please enquire at reception about applying to use this facility.

Phone lines open at 8.15 and can be very busy, unless your appointment is needed for an immediate consultation on the day please phone or call at the surgery after 10am. The practice operates a telephone queuing system, and our receptionist will answer your call as quickly as possible. The majority of appointments are now bookable up to 2 weeks in advance. Same day appointments are available for patients with problems that are urgent. Please be aware that a telephone call/consultation may be offered as an alternative to an appointment on the day. Branch surgery appointments can either be booked by phoning the main surgery at Penistone on 762424, or contacting the branch surgeries during the branch opening times.

Please be prepared to give our staff information that will help them assess the urgency of your request for an appointment/visit/advice.

If you are unable to attend your appointment for any reason, please contact us as soon as you can so that it can be offered to another patient. If more than one family member needs to be seen, please make separate appointments for each person.

People who repeatedly fail to keep appointments without notifying us and without good reason will receive a letter of warning. Appointments are valuable to us and to those who need them. The ultimate sanction for repeatedly missing appointments is removal from the Practice list.

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Emergencies

If you feel that you have a medical problem that cannot wait and there are no appointments left, you will be offered an emergency slot. The receptionist will ask for brief details to pass onto the duty doctor so they can prioritise your appointment request. Sick notes are not a medical emergency and may be refused for the Emergency surgery.

If you feel you or a member of you family has a very serious medical emergency and you are unable to get through to the practice on the phone, please consider phoning 999.

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Appointment Times Available at Penistone Surgery

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