Home visit requests are taken before 10.30am. Requests after this time are only accepted if it is very urgent.

When you phone, the receptionist will ask you for some brief details to enable the doctor to prioritise the calls. The doctor may phone you back to discuss this further.

 Please do not ask a doctor to call unless you are too unwell or disabled to leave your home. A GP can see three or four people in the surgery in the time taken to make one home visit, making it a very poor use of a doctor's time if a visit is not necessary, and we would therefore request that you come to the surgery if physically possible.

Lack of transport does not necessarily make a patient housebound and is not usually regarded as a justification for a visit.